Interesting - this post is generating some rather strong, possibly visceral feelings about value for money, supporting local commerce, etc.
When it comes to replacing/restoring/repairing hatches and port lights, etc., my own experience is limited to what I’ve read on this bulletin board (which is PLENTY, frankly), over the last 7 - 8 years. Maybe I’ve simply ignored my poor hatches and ports but, in truth, they are fine. They are Adkins and Hoyle, of Napanee, Ontario and are, of course, original to the boat.
My observations are that, while they are fine products, according to many, many, many posts, they are fiercely overpriced. We are talking both bits and pieces and complete components. Especially, these days, I really feel strongly about supporting local, maybe smaller, businesses. And, yes, good service, when you really need it, is … priceless !!
However, as stated, I have never found a marine supplier with so many complaints about ferocious pricing (and, face it, gang) many of you are paying this Canadian firm in USD (and still dropping your collective jaw at the prices).
Does Mike Quill (Saint Nonsuch to many of us) charge SUCH high prices ?? He could - he casts and builds components for our boats in really small quantities. He dispenses ALL of the advice anyone would need to cover any job - no charge. And, yet, one doesn’t get the impression, from reading these posts, that he is “ripping anyone off”.
In my opinion, Adkins and Hoyle, in a perfectly mannerly (read: stereotypically Canadian) way, knows (or feels) that they have a “cornered” market and they behave that way. They make good products and they charge too much - There !! Let me be the 101st one to say it.
Years ago, a couple of fellows left A-H and started their own company around Toronto. It is called Hammerhead http://www.hhns.ca/ Check them out. Possibly, some contributors to this board have used them. They build and repair hatches, etc. and are, of course, very familiar with A - H products.
I love to deal with good businesses and do not mind paying for the privilege but I do have thing about truly feeling cheated. I don’t think I’m alone …
Ernie A. in Toronto